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Frequently asked questions

🚗 Getting Here & Around

🏡 Booking & Arrival

How can I contact you to make a booking?
You can reach us by phone, e-mail, or simply by filling out this contact form. We're always happy to help and answer any questions you may have.

What’s the check-in and check-out time?
Check-in is from 3:00 PM, and check-out is by 11:00 AM. If you need more flexibility - just ask! We’ll do our best to accommodate you.

Will I receive a home guide after booking?
Yes! You’ll receive a digital home guide via e-mail after booking. You'll also find a printed guide at the cottage with essential safety info and helpful tips for a smooth, comfortable stay.

🧳 Comfort & Amenities

What amenities are available at Tonia's Cottage?
Tonia’s Cottage offers a fully equipped kitchenette, air conditioning, Wi-Fi, and a bathroom with a shower. You’ll also find a hairdryer, iron, and ironing board for convenience.

Is Wi-Fi reliable enough for remote work or video calls?
Yes, the Wi-Fi is reliable and suitable for browsing, emails, and video calls (connection speed is 50 Mbp).

Is Tonia's Cottage suitable for families with children?
The cottage is ideal for couples or friends. It can host up to 4 guests with a sofa bed (single or double), but the open-plan layout may not offer full privacy for families with small children.

Do you offer baby equipment (like a cot or high chair)?
We may be able to provide basic baby equipment depending on availability—just let us know in advance.

Are pets allowed at Tonia’s Cottage?
We currently don’t allow pets, but feel free to contact us with your situation—we’re always happy to talk it through.

🌿 The Local Area

What can I expect from the local area around Tonia’s Cottage?
Tonia’s Cottage is located in the heart of Alagni Village—a peaceful, authentic place that’s perfect for wine and nature lovers. The village itself is rich in history and Cretan culture, offering a truly local experience. Just steps away, you'll find a traditional Kafenion (coffee shop), and only 1.4 km down the road, the Lyrarakis winery invites you for tastings and vineyard views. A short drive takes you to nearby restaurants and supermarkets for all your essentials.

Thanks to its central location, the cottage is also a great base for exploring Crete’s highlights—like the Nikos Kazantzakis Museum, the legendary Knossos Palace, or the fascinating Heraklion Archaeological Museum, all easily reached by car. Read more about Alagni Village and the nearby town of Arkalochori.

Where can I shop near Tonia's Cottage?
Arkalochori is just a 5 km drive and offers fresh produce, local shops, authentic tavernas, and everything you need for daily essentials or a fun outing.

🕰️ Seasons & Availability

Is Tonia's Cottage available all year-round, even in Winter?
Yes, Tonia's Cottage is available for rent throughout the year. Whether you're seeking a cozy retreat in the summer or a peaceful getaway in the winter, the cottage offers a charming base to explore the beauty and culture of Crete in every season. It features air conditioning for heating and a fireplace, ensuring comfort during your stay no matter the time of year.
For inspiration, check out this blog article about Winter in Crete or discover some of the hidden beaches in Crete to explore during your visit.

🌍 Communication

What language(s) do you speak?
We speak English, Polish, and Greek—feel free to chat with us in whichever you’re most comfortable using.

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